Managing Workplace Conflict

Monday, Nov 9, 2020

9:00am – 12:00pm

If your role involves leading others, you will likely have times where conflict threatens to derail working relationships, team productivity and the work environment. But when handled constructively, conflict can also be a catalyst for change and growth. Learn about the different types of workplace conflict and its effects on individuals and the organization. Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner. This course takes place over two half-days – November 9 & 13. You must attend both sessions. 

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